Hyster enjoys a terrific relationship with the majority of its clients due its focus on producing complete client satisfaction through its world class manufacturing. Our objective is to anticipate the requirements of all our clients along with deal with them with forklifts which deliver the performance, the dependability and the value which they really demand.
At Hyster, we believe in starting with the customer. We annually conduct focus groups and provide an on-going voice of customer research both on line and in the field. We have over 400 design engineers to translate that input into clever designs by implementing our thorough review gate process. Virtual prototype builds and advanced tools help make certain that the best equipment practices come together. Other advanced tools like for instance dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to ensure the lowest ownership cost and total dependability all of Hyster's equipment are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests take place in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
Hyster uses an integrated Manufacturing Execution System or MES to initiate excellence from the beginning. The MES is responsible for managing flow of production. The MES coordinates line activities such as quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits actually hold all workers accountable for consistent quality, combined with the 5s workplace organization in place to help us achieve it.
As standard with all our products, Hyster offers a huge array of features. The corporation has remained completely committed to its key focus on safety and quality, on being innovative every time, and by providing several of the best material handling machinery on the market. These are only some of the reasons why the corporation has become a leader within the business.